Dubai College of Tourism is offering the three-month course to those who regularly come face to face with tourists, including concierges, waiters, cab drivers and hotel staff, who will have to correctly answer questions on a range of subjects related to the emirate. Essa Bin Hadher, general manager of the college, said the Dh375 course will "ensure everyone has the same knowledge to answer tourists". Michael Petrillose, the colleges academic director, said students can work online. "They can do it at their own convenience, at home on a laptop, on a smartphone. The goal is to standardise this knowledge and understanding." The college, the first vocational training institute for the tourism industry, will take students of all ages when it opens in September. It will offer qualifications from foundation to diploma level in subjects ranging from hospitality to culinary arts. It is hoped it will help to attract more Emiratis to the industry, said Mr Bin Hadher. It is believed about 3 to 4 per cent of the emirates tourism staff are UAE nationals. "The industry benefits from having nationals," Mr Bin Hadher said. "They want this indigenous experience. We clarify with families and locals the misconceptions about working in the tourism industry.
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